Magnifecig strive to dispatch goods as fast as possible to customers after ordering. We aim to ship all orders the same day if ordered before 3pm from Monday to Friday and before 9am on Saturday. Any orders made after 3pm, will be shipped the following weekday. There is no shipping on Sundays therefore Monday would be the next available shipping for orders placed after 9am Saturday. There is also no postage on Bank holidays.
Magnifecig use Royal Mail signed for service to send all goods to our customers. All goods sent require a signature on delivery. Once goods have been dispatched from us to the shipping company, it is the responsibility of the shipping company to deliver your goods in a timely manner which is usually 2 to 3 days or usually the next day in most cases. Magnifecig cannot be responsible for postal companies shortfalls when goods are delayed in transit or lost. Royal mail do not allow claims of lost goods until 28 days have passed since goods where dispatched. Magnifecig at our discretion will usually agree to replace the missing goods after 14 days (rather than waiting 28 days as per the couriers rules) have been exceeded if the goods fail to arrive to customer.
If your goods have not been recieved after 14 days of purchase, please contact us with your order detail via our contact page
All orders over £25 will automatically qualify for free UK delivery at the checkout pages. All goods are sent via registered post and will require a signature on arrival.